Summer travel disruptions, flight cancellations and strikes were the top questions from readers on travel reporter Simon Calder’s weekly ‘Ask Me Anything’ on Friday.
Message of the day? Optimism up. Simon urges readers to be optimistic when booking and reminds them of their rights if their flight is cancelled.
Let’s dig inside.
Looks like easyJet is canceling some flights 20 days in advance. Do you have any insights on what the end of August is like?
Several million people have booked on easyJet over the summer, and we also wish that the airline could complete the cancellations as soon as possible. As you know, the airline has promised more flights than it has resources to deliver, especially to and from London Gatwick, and is currently cutting its schedule by around 10%. That means a large number of people who booked July and August flights already or will soon learn that their original flight is cancelled. But even if that were the case, these great European airline passenger rights rules will get you a good alternative by asking the airline that canceled the flight to offer alternative flights.
I fly to Malaga by easyJet on July 29th, what is the probability that my flight will be canceled if the Spanish attack continues?
The flight is most likely to continue, even if it doesn’t, there will be many other options to get you there.
You have significantly raised awareness that customers should be re-registered OR offered an alternative flight/transportation to their destination in the event of a flight cancellation. Why doesn’t easyJet ‘manage booking’ make this clear? Is the customer actually using customer service AND currently taking alternate flights?
I don’t believe any airline is doing what they’re supposed to do under airline passenger rights rules about rebooking people on explicit alternative flights. I hope I was wrong about that. Of course, I am keeping a record of when carriers flatly refused to carry passengers.
I will eventually be flying to San Diego mid-August (16th) from Manchester via Heathrow on BA. How pessimistic should my hopes be?
Be more optimistic, people! Despite ground staff at BA’s Heathrow center overwhelmingly supportive of the move in the fight to reverse pay cuts and predictions from their union that “holidays face massive disruptions” , as a holder of four British Airways flights to and from Heathrow in July and August I. pretty confident they’ll take off more or less as usual. But if I’m wrong, European airline passenger rights rules offer solid consumer protection – in the form of requiring the cancellation airline to offer same-day flights, even if that means buying tickets on another carrier.
However, I am intrigued that you are flying from Manchester to Heathrow first to get to San Diego rather than connecting to somewhere in North America – such as New York, Atlanta or Toronto – which is irrelevant. the double back.
As for possible industrial action by BA ground staff next month, if a flight is canceled more than 14 days before the scheduled departure date, the airline is still obligated to find the passenger an alternative flight. on the specified date, or simply a refund?
Yes, the only difference in 14 days is to avoid paying compensation. The quest to find an alternative flight remains.
Any updates on Ryanair’s strike in several European countries this weekend and the possible impact on flights outside these countries, such as daughters flying back back to Stansted tomorrow from Agadir?
By carefully reading the statement Ryanair issued about its operations today (Friday 24 June), it is possible to pinpoint where the problem is: Brussels (both the main airport and Charleroi, known as “Brussels”) South”).
Fewer than 150 flights were cancelled.
Three of Ryanair’s five scheduled flights to/from Brussels are operating as normal.
An airline spokesperson said: “There have been no flight disruptions in Italy, Spain, Portugal, UK, France or Ireland as the vast majority of Ryanair crews are working as usual.
The airline believes that a two-day strike at a French Air Traffic Control center in Marseille will have more impact.
There are some great deals on travel with Inghams and TUI to the Alps in early July. Though tempting, I experienced the carnage of Manchester airport in mid-May – and a two-day delay for TUI to get us home from Kefalonia at the end of the month. It does not encourage me to go abroad in the near future! But do you feel Manchester/Birmingham rising to the top? Am I being too pessimistic?
Well, I think you can be more optimistic. At times in May, Manchester Airport is terrible with lengthy delays and overcrowded ground staff leading to some flight cancellations at very short notice and holidays. Birmingham Airport has had moments like that, but I believe they’ve settled in now and I’ll book with confidence.
I watched the Selection Committee audio you attended and couldn’t believe how easyJet and BA reps managed to get less-than-truthful summaries of a few months’ cashback experience via. With a minister denying the truth about the loss of EU workforce and Commission Membership who seems to lack a basic understanding of current affairs, god help us all. Anyway, do you think the airlines will build out their schedules for July and August or is that what we have for now, the best we can expect?
Hi, as you mentioned, I was the kicker for the Business Selection Committee on June 14, when representatives from easyJet and British Airways had much to say; link for scoreboard at the bottom. Witness BA said: “To get a refund for your flight, it should be done within seven days. We look forward to making compensation EU261 [for delayed or cancelled flights] within 14 days. The easyJet witness said: “Customers received an email… saying, “You have the right to rebook your flight. Here is a link to do it. You get a refund. These are the three clicks required to get your refund. You can get a coupon if you like.
“Here are your rights to further compensation.”
Simon Calder hosts a weekly ‘Ask Me Anything’ to answer your burning questions. Make sure you subscribe to his travel newsletter to stay up to date with the latest news. To receive it, enter your email in the box at the top of this article or sign up via our newsletter page.