Passengers flying out of Manchester Airport this morning have reported long queues and delays, with one customer saying they had missed their flight.

Customers took to social media to vent about slow progress through the north hub, which has been plagued by delays in recent months, with some travelers claiming they “never seen it as bad as this”.

“Whoever is traveling out of Manchester Airport in the near term, leave yourself LONG TIME! Queues are hours (and I mean hours) and people are missing their flights! Never seen anything like it since I started traveling,” YouTuber Simon Wilson wrote on Twitter last night.

“As a frequent flyer, I have never seen it this bad. Feel sorry for the overworked staff who clearly don’t have enough numbers to handle the volume of passengers at the moment. Give yourself plenty of time to go through security if you’re flying anytime soon,” Ben Leather agreed on Monday.

Twitter user Rachael A wrote that her sister had missed her easyJet flight due to the delay, saying: “It is truly a shame that my sister shed tears after missing her flight due to security issues. Begged the security guard to quickly track her down while the gate was closing. No one cares. Hate!”

Meanwhile, Andy W posted a photo of the security queue going “through the airport, out the door and halfway through the parking lot”.

Arthur Jones said he waited three hours at security in Terminal 3, only to find 60 people still standing at the gate for his Ryanair flight.

Some people also said they had to wait a long time to collect their luggage at the airport’s Terminal 1.

“Manchester Airport Management, you are a joke! What the hell is going on, waiting for the luggage at T1? What’s wrong with this country, we are miles behind the rest of the world! ” wrote Twitter user @ Kat & MS.

After queuing in March and April, the airport warned passengers to arrive three hours early for their flights and have items like laptops and liquids ready for separation at security scanners.

A statement from Manchester Airport Group said: “The airport is continuing to recommend that customers arrive three hours before their flight and to ensure they are up to date with the latest regulations on what can be brought in. luggage.

“At the same time, the airport is also asking passengers not to arrive earlier than this time as it may lead to longer queues, and check-in and security facilities may not be open.”

Ian Costigan, Interim Chief Executive Officer of Manchester Airport, added: “We want to ensure that our customers have a smooth travel experience, so everyone at Manchester Airport is focused on providing the best possible service. provide additional resources needed to continue operating its entire flight schedule.

“As we continue to recover, we are reminding customers to arrive at the airport three hours before their flight and to ensure they are familiar with all security rules. While most people will get through security in less than 30 minutes, customers need check-in time and the possibility that security queues can be longer during peak times.”

The airport’s former CEO, Karen Smart, resigned in March due to lengthy delays in both security and baggage claim.

A spokesman for Manchester Airports Group said: “We are aware that at times this morning some passengers had to queue at security longer than we would have liked and we apologize for any inconvenience. have caused.

“We continue to make good progress in our recovery from the devastating effects of the pandemic, both in terms of hiring the number of staff we need for the summer and the wait times for most visitors. .

“However, we still advise customers that there will be times when queues will be longer than usual, as was the case this morning due to an unexpectedly high number of no-shows during the day.”

A spokesman said airport management had renovated one terminal’s car park “to efficiently manage queues and minimize congestion within the terminal itself”.

They emphasized that all customers should arrive three hours early for their flights, adding: “We would like to thank all of our colleagues for their unwavering commitment and dedication and for ensuring We’re going to do everything we can to get back to where we want to be as soon as possible.”


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