Separate technical problems occurred at Spirit Airlines and Air Canada on Thursday, June 1, causing hundreds of flights to be delayed.
Just before 9am, Spirit Airlines announced they were experiencing a network issue resulting in their website, mobile app and airport kiosks being disrupted.
More than 50% of flights are delayed according to FlightAware.
Meanwhile, Air Canada said it was also having problems with its own communications system.
The incident caused about 44% of Air Canada flights to be delayed and 6% cancelled, according to FlightAware.
In a statement given to independenceAir Canada said its communications began to stabilize in the afternoon but “at a slower than usual rate”.
“As a result, customers may experience delays and in some cases cancellations as we move into the recovery phase. Customers are advised to check the status of their flight before arriving at the airport as we anticipate the impact to last for the day. We have also introduced a flexible policy for those who wish to change their travel plans at no cost,” said Air Canada.
By afternoon, Spirit said their problems had also begun to be resolved.
In a statement given to independenceSpirit Airlines said it had “resolved the network issue” affecting its website, mobile app and internal applications.
“We apologize for any delays and inconveniences, and we will not be able to return to normal operations,” Spirit wrote.
Spirit advises guests to check flight status and plan to arrive early.
While airlines have always had to deal with disruptions such as technical problems and unpredictable weather, the number of flight delays and cancellations has increased since the pandemic due to staff shortages. .
Last month, President Joe Biden announced a new rule that forces airlines to compensate passengers with meals, hotels, trips, travel vouchers, miles, cash or free rebooking in addition to refunding the fare if they bear it. liability for cancellation or delay.